Calibration & Repairs

Calibration Capabilities

calibration_eqSHIMPO provides calibration services for our customers who need to routinely check their equipment for proper performance and adherence to stated specifications. We maintain high standards in our environmentally controlled facility. Our lab test equipment is checked on an annual bases by NIST traced equipment and protocol.

Our laboratory provides the capability to check performance of all our Tachometers, Stroboscopes, Force Gauges, Force Test Stands and Torque instruments. In cases where the instruments do not meet their respective specifications upon initial inspection, our technicians can perform on nearly all our products a calibration to correct the units to their published specifications.

Prior to sending a unit back for calibration, contact us at (800) 237-7079 to obtain an RMA for return. Please make sure to include the RMA number with the shipment being returned for us to properly log into our system and track. We will attempt to complete all units within 1-3 working days depending on our backlog.

Please return to the following for calibration service.

SHIMPO INSTRUMENTS
Attn: Repair Department / RGA#
175 Wall Street
Glendale Heights, IL 60139
Phone: 800-237-7079
Fax: 630-924-0342


Repairs

circuit boardAll SHIMPO products for repair should be sent to the following address listed below.

Prior to sending a unit back for repair, make sure to include the RMA / RGA number with unit.

Shipping check list to our service department:

  1. Letter with an explanation of what needs to be done with product unit
  2. Make sure to include all your contact information such as name, company name, address, phone number
  3. Make sure to include the necessary RMA / RGA number with the unit for repair and / or calibration

Note: A quote will be provided for all repair work prior to completion.

SHIMPO INSTRUMENTS
Attn: Service Department / RGA#
175 Wall Street
Glendale Heights, IL 60139
Phone: 800-237-7079
Fax: 630-924-0342